It’s important to consider and prepare for a situation where you might have to negotiate with a hostage taker or a barricaded suspect.
All Negotiations require you to develop some type of rapport with a suspect. Rapport leads to trust and with trust comes influence.
An important rule in negotiations is to be yourself, stay calm and focused and try to get people to open up and talk to you. When people are engaged and talking, your chances of a successful conclusion greatly increase.